Education/Enrollment
We believe employee enrollment and education go hand and hand. Employees who understand their benefit options are better equipped to make the best decisions for themselves and their families. We work with the group to determine which of the following methods is best for them and their employees.
GROUP MEETINGS
We conduct group employee benefits meetings to thoroughly explain the benefit options and answer questions, then a benefits specialist meets with each employee to enroll them in their selection.
Individual Face–To–Face
The benefits specialist meets with each employee to educate them on the benefit options and enroll them in their selections.
Assisted Web Enrollment
Using this method, a benefits specialist walks employees through the employer's online enrollment site. The specialist educates employees on all benefit choices, answers any questions, and assists with enrollment.
Integrated Web Enrollment
The integrated Web enrollment allows employees to access educational information about their options on the online enrollment platform and simply elect the benefits. They can always call our office to access a benefits specialist for additional information and assistance.
Call Center Enrollment
Employees call a toll-free number to speak with their benefit specialist, or the employee schedules an appointment like a one-on-one meeting. The benefits specialist will call the employee at a convenient time.
Services
Our service is the main thing that sets us apart from other brokers. We understand your employees have questions about their benefits, need assistance with changes, and most importantly, help at claim time. We pride ourselves on being an extension of your HR department.
Customer Service
Our enthusiastic customer service team will be eager to help your employees regarding their benefits and enrollment. We promise that you will always talk to a human.
Claims
We know how troublesome it can be to file insurance claims. That’s why we offer trained staff to assist you and your employees throughout every step of the [Grab your reader’s attention with a great quote from the document or use this space to emphasize a critical point. To place this text box anywhere on the page, just drag it.]
Billing
Trying to manage multiple carriers with separate billing can put a severe strain on your staff. We can assist in bill reconciliation.
Reporting
You can run reports over any date range and produce data in multiple output formats with a few clicks. We also offer custom reporting and recurring reports delivered by email.
Marketing
Our team can help make your employees aware of their benefits with marketing materials such as flyers, brochures, and digital content.
Q & A
Many incoming phone calls to our office are regarding general questions about benefit plans, enrollment, and processes. We’re always happy to help.